5 Signs Your PR Agency Does­n’t Get Digital

If your busi­ness em­ploys a PR agency claim­ing to de­liver an in­te­grated dig­i­tal PR ser­vice, but you’re not see­ing the re­sults you want, alarm bells may be sound­ing. Look out for the fol­low­ing signs that your PR is lack­ing in the dig­i­tal department:

1. Your press re­leases don’t make it any fur­ther than newswire services 

There are still those who take a scat­ter­gun ap­proach and send your news out on any old newswire. They may even con­vince you to pay for the ser­vice, as­sur­ing you the vol­ume of pick­ups will aid your SEO as well as your brand visibility.

This just is­n’t the case, as - aside from the fact that it’s the qual­ity of con­tent above all else that will boost your SEO - pub­lish­ing con­tent on the same sites again and again can in fact harm your search rankings.

2. Your copy is not keyword-optimised

Whether it’s your me­dia re­leases or the copy on your web­site and blog, if it’s not writ­ten with rel­e­vant key­words in mind, you’re miss­ing a trick.

Any dig­i­tal PR agency worth its salt will fa­mil­iarise it­self with your busi­ness, re­search the key­words you should be tar­get­ing, and op­ti­mise all copy to make sure you climb the all-im­­por­­tant Google search rankings.

3. Your PR agency dis­plays anti-so­­cial tendencies

If so­cial me­dia is seen not as an op­tional af­ter­thought and not an in­te­gral part of your com­mu­ni­ca­tions cam­paign, it might be time to re­con­sider your dig­i­tal PR agency.

So­cial com­mu­ni­ties like LinkedIn, Twit­ter and Face­book should be used both as net­works through which to en­gage with cus­tomers and in­flu­en­tial in­dus­try fig­ures and as tools to boost the reach of your share­able on­line content.

4. Where is the blog?

If you want to be seen as an ex­pert or in­flu­encer in your field, there are few more ef­fec­tive ways of achiev­ing this than a well-ex­e­­cuted, well-main­­tained blog.

It can be built into your company’s web­site, po­si­tion­ing your brand di­rectly as the guys in the know, or it can be a sep­a­rate web­site, build­ing its in­de­pen­dent stand­ing while still act­ing as a lead gen­er­a­tion tool.

When prospec­tive cus­tomers land on your page, you can di­rect them to your blog where they can learn more about your of­fer­ing and be im­pressed by the wealth of knowl­edge your spokes­peo­ple have on the sub­ject. Guest blog­ging on other rel­e­vant and in­flu­en­tial sites is an­other great way of ex­tend­ing your net­work and boost­ing your brand’s reach.

5. No video in sight

Video is one seen by many as one of the most im­por­tant forms your on­line con­tent can take. Con­cise and eye-catch­ing, it can help you get your mes­sage across to an en­gaged viewer with power and efficiency.

If video - with its im­pres­sive click-through rates and the lead gen­er­a­tion po­ten­tial it can un­lock - has­n’t at least been sug­gested for your PR pres­ence, then it’s clear your comms agency has­n’t fully em­braced dig­i­tal, and your brand is miss­ing out.

[rms] Ralf Skir­r’s com­ment: An amaz­ing num­ber of PR and in­ter­net mar­ket­ing agen­cies uses out­dated meth­ods AND fails to add new meth­ods. That is es­pe­cially true for small agen­cies and 1-man-shows / 1-woman-shows.

We’re a small agency, too, and I can eas­ily un­der­stand how it hap­pens. You setup a work­flow, and you’re so get­ting used to it, that you just never make the switch to a new way of do­ing things - even if you learned the new stuff. Your work­flow has be­come habitual.

Sec­ond, for a small biz it can be quite im­pos­si­ble to add the new thing. For ex­am­ple, some­one who did SEO via op­ti­miz­ing TEXT for years may not have the in-house ca­pac­ity to add VIDEO mar­ket­ing to its dig­i­tal PR arsenal.

The things-do-do are so di­verse that a small biz can’t han­dle it all anymore.

I be­lieve the so­lu­tion to this prob­lem will be small agency net­work­ing. Agen­cies fo­cused on dif­fer­ent spe­cial­ties will team up to serve their cus­tomers best. But there’s a long way to go un­til this is a wide­spread reality.