Brand­ing Or Di­rect Re­sponse Mar­ket­ing, Which Is Best For Your In­ter­net Business?

There are pri­mar­ily two schools of thought on advertising:

  • Brand-build­ing, and
  • Di­rect re­sponse advertising.

What is brand-building?

The brand-build­ing model of ad­ver­tis­ing is gen­er­ally used by large cor­po­ra­tions to cre­ate an aware­ness of their brand.

The re­sult brand mar­keters are hop­ing for is that, when the time comes to buy that type of prod­uct or ser­vice, the prospect will think of their brand first.

For ex­am­ple, when you see an ad­ver­tise­ment for a cof­fee brand on TV, they don’t ex­pect you to jump up, run to 711, and get a pack of coffee.

But they hope that when you are in need of cof­fee next time, you will grab their pack­age in­stead of any com­pet­ing brand.

Brand slo­gans, jin­gles, and the like are fre­quently used with brand­ing ads for specif­i­cally that purpose.

Brand-build­ing, how­ever, is ex­pen­sive, time-con­­sum­ing, and re­quires a lot of brand eq­uity and trust over time be­fore peo­ple make de­ci­sions to buy from them.

Large cor­po­ra­tions typ­i­cally spend mil­lions of dol­lars in ad­ver­tis­ing costs in or­der to blan­ket their tar­get au­di­ence with as much ex­po­sure as possible.

Di­rect mar­keters, how­ever, have their doubts if brand build­ing is money well spent.

The Right Choice? Maybe a bad one for AT&T.

In the 90’s AT&T had their mil­lion dol­lar slo­gan: „The Right Choice.”

Would you or I buy from AT&T be­cause THEY TOLD us they were the right choice? Not me. Not you. Not anyone.

They’re not us­ing it anymore.

Like many big com­pa­nies chang­ing course all the time, they’re gen­er­ally hav­ing a prob­lem de­vel­op­ing their brand iden­tity. Just see what they spent their ad­ver­tis­ing mil­lions on over the years, chang­ing their fo­cus all the time:


  • Your world. De­liv­ered (2005)
  • The world’s net­work­ing com­pany (2004)
  • Talk is Good (2003)
  • In­no­v­a­tive Networks.Innovative Think­ing. (2001)
  • Right Now (2001)
  • We Bring the World Closer (1982)
  • Reach Out and Touch Some­one (1981)

Army Strong, a $200 Mil­lion Brand Build­ing Slogan.

In fact, the US Army paid $200 mil­lion to a mar­ket­ing firm to come up with their new slo­gan: Army Strong.

That’s $100 mil­lion a word!

I’m will­ing to bet if they took that $200 mil­lion and in­vested it in di­rect re­sponse ad­ver­tis­ing, they would have got­ten a LOT more bang for their buck.

Can you imag­ine if you dumped a ton of money into an ad­ver­tis­ing agency and they pro­duced re­sults for you like the AT&T slo­gan, or the Army slogan?

Well, hope­fully you did­n’t do that, but if you did, there is still hope. There is a com­pletely ef­fec­tive way to mar­ket your busi­ness and get real results.

What is di­rect re­sponse advertising?

Di­rect re­sponse ads are de­signed to get prospects to take some spe­cific ac­tion right there and then. 

Re­mem­ber what I said above about brand-build­ing: the idea is that the cus­tomer REMEMBERS the brand when he needs the ser­vice or prod­uct. He is not sup­posed to ACT when he sees the ad.

With a di­rect re­sponse ad you want the cus­tomer to whip out the credit card and buy right away!

Be­cause if they put the ad aside and do some­thing else, the chances are much smaller that they’ll come back later and buy.

With di­rect re­sponse ad­ver­tis­ing, you’ll fre­quently see scarcity sell­ing tac­tics used to get them to act immediately.

  • “Call within the next 10 minutes…”
  • “Only the next 200 peo­ple to sign-up will qualify…”
  • “The price goes up this weekend…”

You get the idea. You’ll also find a clear call to ac­tion in di­rect re­sponse ads.

  • “Reg­is­ter now to start your mem­ber­ship immediately.”
  • “Sim­ply check off which re­port you’d like and re­turn the postage-paid post­card today.”

Di­rect re­sponse ad­ver­tis­ers can usu­ally track sales from any given ad to the penny. (That is by the way what the whole ‘split test­ing’ cat­e­gory at in­ter­net busi­ness mas­ter­mind is about: Track­ing the suc­cess of your ads, sales let­ters and squeeze pages, and then op­ti­miz­ing it for bet­ter conversion.)

Whether it’s a coupon to be clipped, a spe­cial phone num­ber to call, or a busi­ness re­ply card, every­thing in di­rect re­sponse mar­ket­ing is coded and tracked.

Why di­rect re­sponse mar­ket­ing is cheap and easy for an in­ter­net business.

You prob­a­bly fig­ured out by now that I’m an ad­vo­cate of di­rect response.

It gets re­sults and you can track how the re­sults were accomplished.

In the ‘old days’ of snail mail di­rect mar­ket­ing a huge amount of work and money was in­volved to get any di­rect re­sponse sales let­ter out. You had to mail a sta­tis­ti­cally large enough group for any ad to find out if it would be successful.

Then all the in­com­ing sales and cus­tomer in­quiries had to be tracked man­u­ally. Then you had to man­u­ally an­a­lyze which parts of your pro­mo­tions made you money, and where you lost money.

For your in­ter­net busi­ness it’s so much cheaper and easier.

It’s cheap be­cause you don’t have to print 200,000 let­ters, and even bet­ter, you don’t have to stamp them. You’ll just put up a web site and drive traf­fic to it.

It’s easy be­cause all the track­ing and an­a­lyz­ing is done on au­topi­lot. You don’t have to do it manually.

The only only thing you need is a se­ri­ous split test­ing script. That’s a one time in­vest­ment, and once you have it you can test as many sales let­ters, ads, and squeeze pages as you like for years to come.

By ‘se­ri­ous’ split test­ing script I mean se­ri­ous. Don’t go for half baked spit test­ing scripts. Your split test­ing script will in­crease your busi­ness more than any other soft­ware you will ever buy.

The only work and time in­volved is to en­ter a few vari­a­tions of what you want to test to your split test­ing script. Once that is setup, the script will do the work on au­topi­lot. It will mon­i­tor your di­rect re­sponse cam­paigns 247 and in­crease your con­ver­sions with­out you lift­ing a finger.

Once you see how di­rect re­sponse ad­ver­tis­ing com­bined with split test­ing boots your in­come, you won’t think about buy­ing ads for brand­ing much anymore.