In­flu­ence Cus­tomers And Sales Will Come

JohnDelaveraby John Delavera

What makes one prod­uct sell a hun­dred times bet­ter than a sim­i­lar and even lower-priced brand? Why will some peo­ple pass up ma­jor sav­ings to buy iden­ti­cal items at higher-priced stores? How come some ser­vice providers are over­run with busi­ness when their com­pe­ti­tion hardly re­ceives a tele­phone call?
There is a sin­gle an­swer to all of these ques­tions: It is influence.

When mar­ket­ing pro­fes­sion­als man­age to in­flu­ence con­sumers with their ad­ver­tis­ing and brand­ing cam­paigns, it shows in people’s re­sponses to cer­tain prod­ucts, stores and ser­vice providers. If in­flu­enc­ing is par­tic­u­larly suc­cess­ful, con­sumers are likely to pass by sav­ings, con­ve­nience and even bet­ter ser­vice and higher qual­ity to get what it is they be­lieve they can­not do without.

Take pause and think about mar­ket­ing cam­paigns that have proven wildly suc­cess­ful. Pay at­ten­tion to stores and ser­vice providers that pack in cus­tomers even if their com­pe­ti­tion has bet­ter pric­ing. Look at their ads, watch their com­mer­cials and see how they do things. Chances are you will see in­flu­ence at work in every­thing they do. From the cor­po­rate or prod­uct im­ages they cre­ate to how they ap­peal to con­sumers, the highly suc­cess­ful know how to wield influence.

Learn­ing the ropes of in­flu­enc­ing through mar­ket­ing is no easy feat. There are many mar­ket­ing pro­fes­sion­als who sim­ply have not mas­tered the craft and likely never will.

To use in­flu­ence to one’s ad­van­tage, it takes reach­ing be­yond the norm in mar­ket­ing prac­tices and try­ing to con­nect with peo­ple on a deeper, and of­ten more mean­ing­ful level. Many mar­keters shy away from the con­cept be­cause it can be risky, but tra­di­tional means of mak­ing sales are proven and will show re­sults. Rather than take a chance that could lead to in­cred­i­ble sales, they pre­fer to stick with mod­est returns.
When mar­keters do choose to use in­flu­ence to help their clients en­joy suc­cess, they will find there are a num­ber of dif­fer­ent di­rec­tions they can go. Peo­ple are in­flu­enced by a lot of dif­fer­ent forces. On the most ba­sic of lev­els, they are in­flu­enced by the need for food, shel­ter, cloth­ing and wa­ter. Work­ing on a dif­fer­ent level, there are 22 other ma­jor mo­ti­vat­ing forces that can drive con­sumers to take ac­tion, pur­chase prod­ucts or pa­tron­ize par­tic­u­lar stores or ser­vice providers. When cam­paigns tap into these forces, they tend to reach out to peo­ple and drive them through their de­sires or wants.

Learn­ing how to mar­ket through in­flu­ence re­quires un­der­stand­ing a few ba­sic truths about peo­ple. The re­al­ity is that while many hu­mans like to think of them­selves a logic dri­ven, most peo­ple sim­ply are not. When mar­ket­ing cam­paigns sell an im­age, a lifestyle or a feel­ing, they do tend to get noticed.

If your mar­ket­ing cam­paigns are falling flat or are just not get­ting the re­sults you want, it might be time to ex­er­cise a lit­tle in­flu­ence. When the right mo­ti­va­tors are used in ad­ver­tis­ing, a big change can be seen in the bot­tom line. Cam­paigns of this na­ture are not easy to pull off, but the risk can be well worth the rewards.