Why You Are Not Mak­ing More Sales

From Willie Craw­ford.

Willie Crawford

If you are not mak­ing a lot of sales from your web­site, and you’ve never been in di­rect sales be­fore, then you’re prob­a­bly mak­ing some very ba­sic mis­takes, and can eas­ily in­crease your sales.

Even if you have been in di­rect sales be­fore, if you haven’t thought the process through, you’re prob­a­bly mak­ing some very ba­sic mis­takes on your web­site - and that’s killing sales.

Mak­ing sales from a web­page is re­ally not that dif­fer­ent than mak­ing sales face-to-face. Yes, you have to do it us­ing html, in­stead of ver­bally, but the process is­n’t different. 

First of all, you have to an­tic­i­pate and an­swer your prospec­t’s ob­jec­tions. If you’ve ever gone through any type of di­rect sales train­ing, a big part of it was prob­a­bly go­ing over an­swers to the var­i­ous ob­jec­tions that your prospects are likely to raise. You prob­a­bly had to prac­ti­cally mem­o­rize an­swers to the most com­mon ob­jec­tions. You prac­ticed an­swer­ing those ob­jec­tions un­til you were blue in the face.

Your on­line sales process should be NO dif­fer­ent. You should spend time brain­storm­ing pos­si­ble ob­jec­tions that peo­ple who read your web­site, or email, might raise, and then you need to have ready an­swers to those objections.

Since your email read­ers or web­site vis­i­tors can’t ex­press those ob­jec­tions to you, you have to an­swer them as if they were raised. You make a list of most-prob­a­ble ob­jec­tions and then you an­swer them - right in your copy.

Af­ter you have been mar­ket­ing your prod­uct or ser­vice for a while, and got­ten more feed­back from your cus­tomers, you will also have them pro­vide you with NEW ob­jec­tions. You need to in­cor­po­rate the re­sponses to those in your re­vised web copy and emails.

The process of sell­ing is an in­ter­ac­tive process. Even on a web­page it MUST be in­ter­ac­tive to be ef­fec­tive. You must en­ter the con­ver­sa­tion al­ready go­ing on in­side of your prospec­t’s head. You must jump into that con­ver­sa­tion as con­vinc­ingly as you would if that per­son were sit­ting across the kitchen ta­ble from you.

Far too many on­line mar­keters fail to even con­sider the fact that their web­sites and emails ARE con­ver­sa­tions with prospects. You can’t af­ford to do that.

Ac­tu­ally sit down and brain­storm this con­ver­sa­tion. Make a list of possible/probably ob­jec­tions, and then an­swer them. In­cor­po­rate the an­swers to those ob­jec­tions into your web and email copy. Do this and you will no­tice a dra­matic in­crease in your con­ver­sion rates. 

The sales process is largely re­spond­ing to ob­jec­tions (rea­sons that your cus­tomer won’t buy). If you don’t ad­dress those „rea­sons” then you should­n’t ex­pect to make sales. 

Now, you know what the prob­lem is and how to fix it. 

To help you suc­ceed Willie has cre­ated The In­ter­net Mar­ket­ing In­ner Cir­cle, a mem­ber­ship site where he fre­quently brain­storms so­lu­tions to prob­lems such as those dis­cussed in this ar­ti­cle. Join that dis­cus­sion for your suc­cess at TheIn­ter­net­Mar­ketingIn­ner­cir­cle.