Return to accountable marketing.

Re­turn To Ac­count­able Marketing

Two days ago I is­sued a death-cer­ti­fi­­cate for SEO. Yes­ter­day I killed a uni­corn and pro­nounced so­cial me­dia mar­ket­ing dead.

Why? What’s wrong with SEO and SMM?

What’s wrong is that busi­ness own­ers fell in love with SEO and SMM for all the wrong reasons.

The SEO hallucination

Client: „Can you seo my web site for me? “
Agency: „Uhm, why would you want this? “

Client: „I’m get­ting ZERO busi­ness from my web site. “
Agency: „So …? “

Client: „I need SEO. If I had more traf­fic, I’d fi­nally get some business. “
Agency: „I see. Your cur­rent traf­fic gets you zero business? “
Client: „Yes. “

Agency: „So, by rais­ing traf­fic ten times via SEO you’d ex­pect ten times as much business?“

Client: „Don’t con­fuse me. I don’t want more busi­ness. I want free traf­fic from Google! “

It’s not my fault

Busi­ness own­ers seem to avoid ac­count­abil­ity like the plague. They love to be busy with mar­ket­ing, but they hate to be ac­count­able for the poor re­sults of their efforts.

So it’s best to in­vest in mar­ket­ing that won’t ever be mea­sured against de­sir­able busi­ness re­sults like leads or sales.

„It’s not that my web site isn’t work­ing – we’re just not hav­ing enough traffic. “

For the same rea­son they love so­cial me­dia. There’s no ac­count­abil­ity built in.

Part­ners in laziness

A con­sul­tant or ser­vice provider couldn’t find a bet­ter ally than a client who’s scared of accountability.

The SEO in­dus­try sold lots of back link­ing with­out ever talk­ing about con­ver­sions. And the so­cial me­dia in­dus­try was busy groom­ing their unicorns.

The re­turn of ac­count­able marketing

Change is com­ing. With SEO be­com­ing un­man­age­able, small busi­nesses will have to turn to other traf­fic sources.

Peo­ple thought they were ok hav­ing sur­vived Pen­guin and Panda, but they’re not. We’re just see­ing the be­gin­ning of Google go­ing all crazy on web site own­ers and set­ting the wrong priorities.

The eas­i­est and most likely al­ter­na­tive to ‘free’ search traf­fic is paid traf­fic, i.e. ad­ver­tis­ing.

Within 3 years –as peo­ple get more frus­trated with SEO - we’ll see a shift of bud­gets from SEO to tra­di­tional advertising. 

A trend, in­ter­est­ingly, that is also on the rise in so­cial me­dia marketing.

The gu­rus who have long touted the uni­­corn-horn most re­cently started sell­ing an en­tirely new prod­uct to us. Have you noticed?

Every mar­keter and his grandma sud­denly is rav­ing about Face­book ads. And sell­ing their lat­est course on how to get the most out of Face­book advertising.

They con­ve­niently for­get to men­tion, that they changed sides. From so­cial me­dia softie to con­ver­sion ori­ented advertiser.

So, af­ter some de­tours, it seems, we’re com­ing back to good old advertising.

  • Mark­ers will fo­cus on build­ing lead fun­nels and sales fun­nels again.
  • They will fill their fun­nels with paid advertising.
  • They will mea­sure the re­sults of their ads.

The frag­men­ta­tion of mar­ket­ing will in­crease, but over­all I pre­dict a re­turn to, and a new found ap­pre­ci­a­tion for, ac­count­able marketing.